Suburban Water Technology: Water Softener Installation & Water Treatment Services
Clean. Refreshing. Pure.
SINCE 1961!
Gilbertsville Office
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1697 Swamp Pike
Gilbertsville, PA 19525 - (800) 525-6464
- info@wefixwater.com
Reading Office
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515 Madison Avenue
Reading, PA 19605 - (800) 732-6202
- info@wefixwater.com
Dagsboro Office
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Shore Water Refining
32430 Dupont Blvd
Dagsboro, DE 19939 - (302) 732-9002
- info@wefixwater.com
Water Treatment Services
Water treatment refers to the process of removing contaminants and impurities from water so it is safe to drink and use. Suburban Water Technology’s end goal is to ensure that your water is safe, whether that be within your home or a commercial facility.
Once your water is properly assessed and treated, harmful bacteria and contaminants will be removed if they were present. Water treatment includes a variety of different steps – we can use chemicals, install equipment, or utilize other methods to clean your water. Each home and property we treat is different!
Most customers quickly notice a large improvement in taste, smell, and appearance of their water.
In addition to providing water treatment services, Suburban Water Technology also offers ongoing maintenance and support to ensure your water treatment system continues to operate at peak performance.
We are committed to offering excellent customer service and providing our customers with clean, safe, and healthy water throughout the Gilbertsville and Reading area. Not located in these areas? No worries. We provide water treatment solutions to customers throughout Pennsylvania and New Jersey!
Shore Water in now a part of Suburban Water Technology
How Clean is your Water?
Water chemistry begins with a very simple formula – H2O – and in its purest form water is 11% hydrogen and 89% oxygen. What makes water “good” is the lack of impurities. Schedule a consultation and we will test your water on-site and discuss the best purification options.
Well water
The greatest potential for contaminates rises from the fact that water is a universal solvent. Anything that dissolves in water can find its way into your well.
public water
The pipes that deliver water to your home may be over 50 years old and many miles long. Unfortunately, it doesn’t matter how good the water is when it leaves the treatment plant.
We can fix your water!
- Hard Water = White Chalky Spots and Scales
- Acid Water = Green Stains in Sinks, Tubs, and Toilets
- Iron Water = Rusty Orange Stains
- Hydrogen Sulfide = Rotten Egg Smell
- Clay Silt = Orange Film in Toilets
- Chlorine = Pool Smell in Water
- Manganese = Brown Stains Inside Dishwasher
BENEFITS OF PURIFIED WATER
The benefits of treated water extend well beyond the taste.
Taste & Smell
You'll have cleaner, clearer water for drinking and cooking
Crystal Clear
Clear Water & Clear Ice Cubes No Floaters
Skin & Hair
Silkier Hair, Less Dry Skin, No soap/shampoo residue
Appliance Longevity
Extended life for appliances, faucets and pipes
Spotfree dishes
Spotfree Dishes & Glassware
Cleaner Laundry
You won't need harsh detergents to wash clothes
how we can help
Assess &
Consult
Our trained technicians will come out for a site assessment, water analysis, and discuss the best solution
Design &
Build
Custom designs, builds, and installs for integrated water treatment systems to meet even the most stringent standards
Install &
service
Our systems provide efficient operations, reducing extensive maintenance repairs and extending the life of the equipment
Products &
Equipment
Industry-leading products & equipment to reach any standard of water quality for residential, commercial, or public applications
customer reviews
What people say?
Peter Vernacchio
1 week ago
Rich P came out for the initial review and quote. He was thorough in understanding the requirements of installing the softener and highly knowledgeable about the recommended system for the house. I asked for an additional modification on my existing plumbing set up and he understood the ask and added it at a very fair price to my quote with no issues or questions. He confirmed there would be no hidden fees or extra charges after the quote and that held true. Kenny installed the system and was equally knowledgeable and helpful. The installation was smooth and he explained in depth how to use the system so that I was informed and prepared to properly use and maintain it. Overall, I couldn’t have asked for a better experience from the initial quote through installation and follow-up after. The quote for the system and work was great and I am very happy with the end product and my experience with the team. Highly recommend!
Brenda
2 weeks ago
Kenny was fantastic we had to have a new water filter system for drinking and cooking water installed. Extremely happy with the results. We have well water and have water softener system as well Suburban technician are amazing extremely helpful.
Gregory Douglas
2 weeks ago
Great experience getting our softener and RO system. Rich was great at the consult, and Kenny was great at install. Respectful of property and cleaned up with no issues. Fast service. Prefer to do business with a local company.
Gary Pleam
2 weeks ago
Had Kenny as our service rep today. He was absolutely wonderful in every way. Installation was impeccable, he cleaned the site completely, put levers and gages in easy reach, carried everything old and new in and out by himself up and down on winding staircase and close quarters, was very careful and neat and was pleasant the whole six hours he was here. We now have a new neutralizer system thanks completely to Kenny!
Mike Moore
3 weeks ago
Waste of time and money they sold us used equipment that was in someone else's house. We went with Delmarva water solutions who has same type of equipment and better service.
T Kelly
4 weeks ago
Been using Suburban Water for years. Great equipment and service. We just replaced our old RO system. Kenny did a great job!
Jon Detterline
1 month ago
I replaced my existing water conditioner with a new system today. Technician / sales rep Rich P was very thorough and did not try to oversell. I settled on an upgraded unit that was appropriate for my high iron content water.
Kenny performed the replacement / installation today. He worked concisely and laid out the system efficiently and was respectful of my home. He went over the entire system with me and ensured I had a follow up visit in a couple weeks. Professional experience
Patrick Gory
1 month ago
I had an initial free inspection for no money for my water treatment system. A free water test, which came out okay. Also, the gentlemen checked my pressure on front outdoor spigot and said the pressure was too high. So, the gentlemen said that there could by 2 options for work that could be done. One was install a new water treatment system for 2500 (nothing was wrong with my current system), and/or I could have the crew come over to do maintenance on my current water treatment system. This was all verbal. I asked for him to send me both quotes to my email. Only one quote came back for the 2500 project, but not the other quote.
So, I had different plumbers come over to check my system out. I wanted second opinions. Plumbers and other water treatment specialists have told me that my water pressure is fine for the front spigot (just have to turn it on correctly), all of my pressures are good in the rest of the home, and my current water treatment system looked fairly new, so it doesn’t need any maintenance or replacing.
I reached back out to the tech. I told him what I found. But, I did ask him about maintenance for my current set up, because some AI research told me it could be a good idea. So I asked the tech to send me the quote for the maintenance. The tech told me to call the shop. I asked the shop for a quote, but the shop told me to talk with the tech. I texted the tech to send me the quote. Nobody sent me a quote for maintenance. So, I called the shop, again. I spoke with a lady and she said an appointment can be set up. So I asked what will they be doing. I didn’t get a clear explanation, nor quote! It was more like… it could be looking at and see what they need, and it could be maintenance or might not. In my head, I’m like, didn’t the first tech on the initial visit tell you guys what he thinks?
So, the appointment gets set up. Again, no quote or anything. I’m thinking it’s another free inspection to see what they can/cannot do. (Keep in mind, I’ve asked for a quote from the shop and the first tech already).
The second gentleman comes over for a 2nd appt. He looks at my system. He suggests it could need maintenance, but he thought it looked good and that I shouldn’t really mess with it.
So, I said okay. Let’s just leave it alone. Great. No problems. I get a bill for around 177 for the inspection. I said I wasn’t paying, nor signing, because I asked for quotes and I didn’t get quotes. I thought it was another free inspection to see what they could do. Then I called the shop and explained what happened. They told me that they will not be coming out no more if I choose not to pay, basically.
That’s why I wrote the review. I wasn’t going to. Nice folks, but when it comes to just taking some accountability for not communicating, that’s not okay. They got nobody to blame, but themselves. Mistakes happen. I understand they want money, and it’s a business, but again, the price for them to come back out wasn’t communicated. So, I get blocked from them. That’s whats up. Simple stuff. Like I said, nice people, but lack of accountability. It’s like, don’t make excuses. Just own up and be human. I’ll work with them, again, because I got grace, but man.. it’s okay to take a hit once in a while. Just communicate with me.. that’s all I asked lol. Especially when I reached out several times and asked for specifics and QUOTES (even a quote for them to come back out to just look). But hey… it’s my fault, right?
So, I suggest to all home owners… do your due diligence. Seeks several quotes and opinions on every project. Do AI research. Seek and ask questions, until you’re comfortable with a decision. I saved myself 2500-3000 plus bucks for something that’s not even broken.. Know the game that you’re in when it comes to businesses serving you and your family.
Sidharth Chary
2 months ago
Excellent service from Kenny and Suburban Water Technology! Kenny did a fantastic job installing our water softener and water service. He was very professional, knowledgeable, and took the time to explain everything clearly, including all the information we needed to operate and maintain the system. The work was completed efficiently and on time.
Great job, Kenny! Highly recommend Suburban Water Technology for their excellent service and professionalism.
Duane Soja
3 months ago
Kenny was here and did a fantastic job. He was extremely informative about the job, relayed the information clearly and concisely. Kenny installed my whole-house filter, water softener and well water holding tank beautifully. The entire setup is clean, organized and thoughtfully laid out - nothing crammed, crooked or sloppy. You can tell he takes real pride in his work. He also went above and beyond by laying down tarps to protect my floors while he worked. That level of care and professionalism is hard to find. I’m genuinely impressed and highly recommend him to anyone needing well water or filtration work done. I am highly satisfied with the job he did.
Jason Linn
3 months ago
I've been using this company for many years, to service my U.V. unit. Brandon always does a great job...always on time, polite and professional.
Sherry Farkas
3 months ago
Brian was excellent on the routine maintenance call. Explained the system in detail in a way this lay person could understand. Reasonable price. Very satisfied.
Janice Mink
5 months ago
We had a water softener and Reverse Osmosis system installed by Shore Water Refining. They did an excellent job. The technicians were on time, knowledgeable and professional. What a wonderful difference the softener makes in laundry, bathing, etc. I highly recommend this company.
dorothy daisey
5 months ago
I recommend Shore Water, they were very courteous and did excellent work. Receptionist Edith is very helpful and Brian did great work. We have been using this company for over 10 years and are always very pleased.
Debra Pike
6 months ago
Excellent job! I’m very happy with the service and the products and the installation. From the salesman James to the manager Doreen to the installer Billy, all did a professional job, answered all my questions and came on time for appointments and completed the plan without issues. The equipment is working appropriately. I would recommend this group to family and friends for their water needs.
Thomas Tamburello
7 months ago
Installer Billy was excellent, professional, and courteous.
Nanette Panacio
7 months ago
Suburban Water Technology comes highly recommended by me! They installed a ROS water filtration system and in the process alerted me to the fact that my home did not have a pressure restriction valve on it. My home was built in 1986. As the area keeps expanding in homes, water pressure increases and can damage many of your water using appliances. Thank you Billy! Great service and great prices.
Diane Dooley
7 months ago
Billy was great, informative and happy to have him in my home
Mikhail Azrilevich
7 months ago
Excellent job , Billy !
Jarrod Ziegler
7 months ago
Billy did a great job installing a water softener system and tying into out existing water infrastructure. Would highly recommend Billy and Suburban Water!
W.Chris Montoya
8 months ago
My entire interaction with Byron an Ricardo was great. Byron was very knowledgeable and answered all my questions and responsive to my inquiries. Ricardo installed my system in a very professional manner. Not only did he take arrange the components in a very savvy manner his work was beyond reproach. I would recommend Shore Water for you system needs.
Sharon Flesher
8 months ago
Everything was perfect! Staff was very quick and thorough. Love the water system, makes a big difference. I don't smell bleach when I run water!
Julie Ellwanger
8 months ago
They are trustworthy and great! Been using them for years!
Leo Posner
9 months ago
Excellent experience with Suburban Water Technology installing our home water softener. Everyone was professional, clearly explained the process, arrived on time, and completed the installation in record-breaking time. The work was clean and efficient from start to finish. Highly recommend Suburban Water Technology for all your home water needs.
Marlene Weiner
9 months ago
This whole experience, from selling to installing, has been flawless and so professional. There is such a difference in my water. It tastes better, there are no more water spots from the dishwasher and soap goes a long way. We should have done this years ago!
Michael Manacchio
10 months ago
From consultation to install, the Suburban Water Technology team (especially technician/installer Kenny), performed at such a very high level and the craftmanship is some of the best I've seen.
Keyon Jones
11 months ago
"I want to extend my heartfelt thanks to Shore Water Refining for their exceptional service. They promptly addressed the issues we were having with our well water, and the results have been fantastic. My wife and I are thrilled with the improvements in water quality. The team was professional, knowledgeable, and truly dedicated to resolving our problem. Highly recommend their services!"
Larry
12 months ago
We purchased a water softener through Costco who used Suburban Water Technology to handle the installation. Rich came out to do the estimate and look over the plumbing etc. He was friendly and knowledgeable and gladly came back a second time to address some additional questions we had about where to place the unit. We had it put in about 2 wks ago. Billy did a very professional job making certain the unit was installed and functioning properly as well as making certain we understood how it worked and how to care for it. I have great peace of mind knowing this job was done was well and at a reasonable price.
Richard Floster
12 months ago
Had Shore Water Refining come out to check my water, we were getting discoloration in the plumbing fixtures and pipes. I was worried that it was iron as we are redoing our master bath in all white I wanted to solve this issue. Right away they told me it was. clay, after checking the water they recommended a softener and an RO filter at the kitchen sink. After these were installed we noticed our coffee tastes better our hair is softer after washing. We are very pleased with the system. As a retired plumber I was critical about the install, but it was very neat and mechanical. I would highly recommend Shore Water Refining
Thomas Koshy
12 months ago
Great service for selecting the equipment, installing and payment arrangements
Natalie Abbott
12 months ago
Really thorough workmanship and excellent communication. I've used Suburban for personal and work related.. referred them to clients for well testings before a purchase; they've installed a UV light on a rental property very quickly before tenant moved in; they've answered clients calls with questions. Really great service!
Mary Francina Hemalatha
1 year ago
Mr. James was really helpful in explaining the whole process clearly. It helped us to pick and choose the right equipment for our house. The person(sorry forgot his name) who came to fix the equipment did all the work with ease. Mr. James came for a follow up and ran thro all the process and also allowed me to record for my future reference. Great service
Lauren Pfeiffer
1 year ago
Bill from Suburban Water came to my home in Perkasie today for a water softener consult. He was very thorough with his water test and explained what he was testing for and exactly what our test results were in real time. He explained the entire softener installation process from start to finish including estimated future invoice costs and tested our water pressure. He was very professional, kind and compassionate about his work.
Although it was unrelated to this particular appointment, I mentioned other potential concerns about a potential guest bath shower/toilet leak. He went above and beyond by looking at my guest bathroom during the water softener consult and provided his professional opinion.
My expectations have been exceeded by Suburban Water. While I hope I do not have any additional plumbing issues in the future, I plan to call Suburban Water for any potential issues related to plumbing and or my water heater in the future.
Thank you Suburban Water for the education, insight and for showing professionalism and kindness to you customers!!!
KJ Gemmill
1 year ago
Very happy with the water softener/treatment and RO (Reverse Osmosis) water system they set up for us over a year ago. No more showers that smell like chlorine and no more hard water buildup! Love it!
Brian Richardson
1 year ago
Shore Water Refining is the best. Very responsive to needs. Byron is the best.
Mr. Nick
2 years ago
My wife and I have been using Advanced Water Resources since we bought our house over 10 years ago. The company is professional and its technicians, like Tom and Brandon, are courteous, personable, and explain things easily so the customers understand. Much appreciated!
Erin Richardson
3 years ago
We've had the new system for only about a week, but so far the difference has been astonishing. We'd had another system installed about six years ago by a different company. It seemed to work OK at first but progressively our water seemed to be getting worse. Although a technician came out multiple times and each time said everything was functioning properly, our water had never been so bad -- toilets were bright red with iron, hard water spots on everything. Bryon from Shore Water came out to take a look, and right from the start he seemed honest and knowledgeable. Like I said, the new system has been in place for only about a week, but our water is crystal clear and there is no odor. I already feel a difference in my hair and skin, and we even feel comfortable drinking the water, something we didn't do even when our old system was first installed.
Niels H
3 years ago
Awesome company with great people. Rich saw through a multistage project flawlessly. Even took care of radon in the water. These guys can do everything. And Eli is the best tech ever. Really knew his stuff, great at explaining things, worked incredibly efficiently, and like Rich made us feel like valued customers. They really stand behind their work, proven when the head of customer support Walter came out to get eyes on the project to make sure it really was up to their standard.
Chic Stearrett
3 years ago
Very professional support staff & excellent technical service from Byron .
Had a unit installed in our home within a week of making contact w Shore Water Refining. Installers did a nice job, very proficient & work was completed in 3hrs.
Great job 👏
David DiIanni
3 years ago
Excellent company, quality work, great core values. I highly recommend Suburban Water Technology.
angie denny
3 years ago
Wonderful experience as always.
The service technician Brandon was very professional and did a wonderful job.
Thank you for your time and assistance.
80’s Lover
4 years ago
A pleasre to deal with. My softener system was installed by the former homeowner. After 11 years, the pressure drop increased. Called Suburban, they had all of the records for the system, and supplied all of the materials and service parts. Not typically a DIY project, but they were very helpful providing guidance and recommending inspections of the components.
Their original installation is outstanding, carefully piped, quality components used throughout. A great, locally owned company. The staff is very friendly and helpful. Highly recommended.
Paul Watsko
7 years ago
We have had our water softner for 3 months now and it’s improved multiple aspects of our home. There is no more hard water white residue around the sinks, there are no more spots on clean dishes after they go through the dishwasher, and my wife says her skin/hair feel better now after showers.
We were introduced to Suburban Water through Costco. We scheduled a free water test, and installation overview where they sent a consultant to our house to evaluate our water quality and determine where a softner would be installed. Our consultant, James, did a great job explaining what options were available and would best meet our needs. Our installer was polite and efficient. He ensured we were happy with the placement of the softener and understood how to work it.
Highly recommend if you’re a Costco member, or even if you’re not.
David Keifrider
8 years ago
Advance water systems was awesome to deal with .in this day of poor service theses guys are the exception! Quick ,courteous, cleanly, and informative all at a fair price point. Tom and dave were great service techs. All in all a great experience start to finish. I would highly recommend advance for your water needs! Very satisfied!
customer reviews
What people say?
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